Helios is an AI Powered Chat Bot who’s knowledge base is made up of Frequently Asked Questions, Supplier Training and Support Documents, MST Resources, Planning Guides and more.
You can ask him questions that you would normally submit to the support team or email. He likely has the answer for you…and can provide it much quicker than an email.
Overtime Helios will get smarter based on the questions you ask and will even be able to suggest or create things like Planning Guides, Travel Itineraries, which Supplier has the best price or can provide a service you’re needing and more!
If he doesn’t know the answer and you’ve searched the MST website type “Human” and he’ll get you connected with one M-F 9AM-4PM MST.